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Basic

For Growing Services Partners and PS teams
Upto
500K Records /year
Start with Basic
Core ITSM, Helpdesk or CRM Migrations
Tickets, Conversations, Attachments, Users
Migration Templates
Live Dashboard

Growth

For Medium sized PS and Services Teams
Upto
1.5M Records /year
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Priority technical support
Faster large-volume migrations
Advanced data mapping
Dedicated success guidance

Enterprise

For Enterprise grade PS and Services Teams
Upto
4M+ Records /year
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White-label experience
Custom workflows
Dedicated OEM / account support
SLA & enterprise compliance readiness
Trusted By

Why migrateGenie
(vs Building In-House)

<4 Weeks
To go live compared to 24–36 months
$5M
Saved over 3 years vs. building & maintaining a migration platform
99.7%
Migration success rate, zero downtime

Simple, Scalable Pricing Model 

Plans
Find one that's right for you
Core
Best for 
Early Stage PS & Service Partners
Fast Growing & Scaling PS & Service partners
Enterprise Grade PS Teams & Service Partners
Annual migration capacity
Early Stage PS & Service Partners
Fast Growing & Scaling PS & Service partners
Enterprise Grade PS Teams & Service Partners
Included Volume
Upto 500,000 records/year
Upto 1.5M records/year
Upto 4M records/year
Features
Core ITSM data migration
Tickets, users, assets, history
Associated data (comments, attachments, approvals)
Automated validation & rollback
Multi-source platform support
Standard migration workflows
Priority technical support
Faster large-volume migrations
Advanced data mapping
Dedicated success guidance
White-label experience
Custom workflows
Dedicated OEM / account support
SLA & enterprise compliance readiness
Note: Pricing is based on records migrated per year across all your customers.

What is a record?

  • Primary records: Tickets, incidents, change requests, users, assets
  • Associated records: Comments, attachments, approvals, time entries, relationships

Industry-standard calculation:

  • 1 primary record + ~5 associated records = 6 total records
  • This keeps sizing predictable, even for complex ITSM data.
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What You Get With Every Plan

Battle-tested migration engine (1000+ migrations)
Ongoing platform updates & improvements
Automated error handling and retries
99%+ data accuracy & integrity
Secure, compliant migration workflows
Documentation, APIs, and best practices

Customer Testimonials

We’re delighted to share that the service desk migration project has been successfully completed, with 100,000 records seamlessly migrated to Freshservice. A huge thank you to the saasgenie team for their hard work, dedication, and outstanding support throughout the process. Their teamwork and perseverance truly made a difference in ensuring a smooth and successful migration
Paul Winnel
Project Manager Digital and Data Transformation
"saasgenie’s precision and quick turnaround made a complex migration feel effortless. Their dedication was truly remarkable."
IT Manager
Andrew Peller Ltd.
"Transforming data to comply with a new dataset during a service transition can be challenging, but saasgenie made the process effortless with migrateGenie.Their expertise and skill kept our migration on track, simplifying the technical complexities. Thanks to their support, we completed the transition well within our
Mike Goodwin
Director of IT, AngMar Management Services

Frequently Asked Questions

Can we start small and upgrade later?
Yes. Most teams start with Growth and upgrade as migration volume or white-label needs increase.
How long does a typical migration take?
  • Manual migrations: 3–6 months
  • With migrateGenie: 2–4 weeks
What platforms can you migrate from?
We support 50+ ITSM and legacy platforms, with continuous connector updates.
Is customer data secure?
Yes. migrateGenie is built with enterprise-grade security, encryption, validation, and rollback protection.
Can we resell or brand migrateGenie?
Yes — the Enterprise plan supports full white-labeling and partner-led delivery.
Not Sure Which Plan Fits?
Most ITSM vendors start with Growth to:
  • Reduce sales friction
  • Accelerate onboarding
  • Measure ROI quickly
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